Frequently Asked Questions
Here you will find answers to frequently asked questions about Appir as a user. From how the app works to swiping, the Wardrobe, discounts, and privacy.
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For Shoppers
For Businesses
What is Appir and why does it exist?
What exactly is Appir?
Appir is an app that helps you discover clothing and shoes that truly fit you faster and in a more enjoyable way. You swipe through a personal feed of items tailored to your clothing style. Everything you like is saved in your Wardrobe, where you can easily filter through it. From both the swipe screen and your own wardrobe, you can directly click through to the webshop where the item is sold.
What exactly is Appir?
Appir is an app that helps you discover clothing and shoes that truly fit you faster and in a more enjoyable way. You swipe through a personal feed of items tailored to your clothing style. Everything you like is saved in your Wardrobe, where you can easily filter through it. From both the swipe screen and your own wardrobe, you can directly click through to the webshop where the item is sold.
Who is Appir intended for?
Appir is there for everyone. All genders, all ages, all styles. The premise of Appir is that no one shops in the same way. That's why our tagline is: Because No One Shops Like You.
Who is Appir intended for?
Appir is there for everyone. All genders, all ages, all styles. The premise of Appir is that no one shops in the same way. That's why our tagline is: Because No One Shops Like You.
What is the advantage of Appir compared to shopping on traditional webshops?
Instead of endlessly searching on different websites, with Appir you discover everything in one place. You only see items that are relevant to you, including discounts and notifications for price drops. Less effort, more results.
What is the advantage of Appir compared to shopping on traditional webshops?
Instead of endlessly searching on different websites, with Appir you discover everything in one place. You only see items that are relevant to you, including discounts and notifications for price drops. Less effort, more results.
Is Appir a regular webshop?
No. Appir is a fashion platform specialized in making clothing discoverable. Where you can only set simple filters on regular webshops and then scroll through endless pages for hours, Appir tailors the experience to you and you alone. Every shopping experience is unique, this is what Appir is built on.
Is Appir a regular webshop?
No. Appir is a fashion platform specialized in making clothing discoverable. Where you can only set simple filters on regular webshops and then scroll through endless pages for hours, Appir tailors the experience to you and you alone. Every shopping experience is unique, this is what Appir is built on.
Is Appir free?
Yes, Appir is completely free for you as a user. We work with an affiliate marketing model. This means that you pay exactly the same price as when you buy directly from a brand's webshop. No extra costs, but less searching.
Is Appir free?
Yes, Appir is completely free for you as a user. We work with an affiliate marketing model. This means that you pay exactly the same price as when you buy directly from a brand's webshop. No extra costs, but less searching.
In which countries is Appir available?
Appir is currently live in the Netherlands and Belgium. If you do not have access to Appir because of this and really need it in your life, please send us a message and we will see what we can do for you.
In which countries is Appir available?
Appir is currently live in the Netherlands and Belgium. If you do not have access to Appir because of this and really need it in your life, please send us a message and we will see what we can do for you.
Account, Onboarding and Starting
Do I need to create an account to use Appir?
Yes. An account is needed to save your preferences, swipes, and Wardrobe. This way you won't lose anything if, for example, you switch phones.
Do I need to create an account to use Appir?
Yes. An account is needed to save your preferences, swipes, and Wardrobe. This way you won't lose anything if, for example, you switch phones.
How can I create an account?
You can log in with your Apple account, Google account, or with email and password.
How can I create an account?
You can log in with your Apple account, Google account, or with email and password.
What is the purpose of the questions during the onboarding on Appir?
During onboarding, you indicate what suits you. Think of global style preferences, body type, and situations such as work or leisure time. This helps your personal AI style advisor to show you good clothing recommendations more quickly.
What is the purpose of the questions during the onboarding on Appir?
During onboarding, you indicate what suits you. Think of global style preferences, body type, and situations such as work or leisure time. This helps your personal AI style advisor to show you good clothing recommendations more quickly.
Can I adjust my answers in the onboarding later?
Certainly! You can reset your onboarding. This will change the foundation of your profile so you can steer your style advice in a different direction without your entire swipe history disappearing immediately.
Can I adjust my answers in the onboarding later?
Certainly! You can reset your onboarding. This will change the foundation of your profile so you can steer your style advice in a different direction without your entire swipe history disappearing immediately.
This is how Appir works: Swiping, Wardrobe and Shopping
How does swiping work in Appir?
You swipe items you like to the right and items you don't like to the left. Based on your interactions, Appir learns your taste and curates a fashion feed tailored to you.
How does swiping work in Appir?
You swipe items you like to the right and items you don't like to the left. Based on your interactions, Appir learns your taste and curates a fashion feed tailored to you.
What happens if I like something?
Everything you like is automatically saved in your Wardrobe. That is your personal overview of favorite items. In addition, our own AI model observes and learns your clothing style, based on which your experience is created.
What happens if I like something?
Everything you like is automatically saved in your Wardrobe. That is your personal overview of favorite items. In addition, our own AI model observes and learns your clothing style, based on which your experience is created.
What exactly is the Wardrobe?
The wardrobe is comparable to a Pinterest board. Here you see all your liked items and can filter, sort, and search through them.
What exactly is the Wardrobe?
The wardrobe is comparable to a Pinterest board. Here you see all your liked items and can filter, sort, and search through them.
How do I buy an item?
For an item, click on Shop Now. You will then be redirected to the webshop where the item is sold. There you complete the purchase.
How do I buy an item?
For an item, click on Shop Now. You will then be redirected to the webshop where the item is sold. There you complete the purchase.
Why can't I buy multiple items at the same time?
Unfortunately, at this moment you cannot yet assemble a shopping cart. We operate with an affiliate marketing model, which makes this currently not possible. Our goal is to offer direct shopping within Appir in the future. For that, we first need to grow in the number of users so that we can convince sellers to support this integration. In short, we are working on it.
Why can't I buy multiple items at the same time?
Unfortunately, at this moment you cannot yet assemble a shopping cart. We operate with an affiliate marketing model, which makes this currently not possible. Our goal is to offer direct shopping within Appir in the future. For that, we first need to grow in the number of users so that we can convince sellers to support this integration. In short, we are working on it.
Wardrobe: Search, Sort and Filter
How do I search my wardrobe?
You can easily filter your wardrobe by price, color, category, and available sizes. Use clear static filters or make use of the search bar to quickly and specifically find items that match your preferences.
How do I search my wardrobe?
You can easily filter your wardrobe by price, color, category, and available sizes. Use clear static filters or make use of the search bar to quickly and specifically find items that match your preferences.
Can I only view shoes or only clothing?
Yes. You can set categories so that you only see shoes or only sweaters, for example.
Can I only view shoes or only clothing?
Yes. You can set categories so that you only see shoes or only sweaters, for example.
Why do I sometimes see few results?
When you use multiple filters at the same time, it may happen that no items are displayed. You can solve this by swiping more items or adjusting your filters to be less strict. As you use the app more, the filtering improves.
Why do I sometimes see few results?
When you use multiple filters at the same time, it may happen that no items are displayed. You can solve this by swiping more items or adjusting your filters to be less strict. As you use the app more, the filtering improves.
Can I divide my wardrobe into collections?
This is on the agenda. In the future, you can create and share different styles and collections.
Can I divide my wardrobe into collections?
This is on the agenda. In the future, you can create and share different styles and collections.
Discounts, Price Reductions, and Alerts
How do I see if an item is on sale?
For discounted items, the discount is clearly displayed while swiping. Also in your wardrobe, you can immediately recognize items on sale; they have a red border and a clear discount label. This way, you can see at a glance which deals you can score.
How do I see if an item is on sale?
For discounted items, the discount is clearly displayed while swiping. Also in your wardrobe, you can immediately recognize items on sale; they have a red border and a clear discount label. This way, you can see at a glance which deals you can score.
How does a price alert work?
You can easily set a price alert by clicking on the eye icon next to the product price on the product information page. From that moment on, Appir will automatically keep an eye on the product for you. If the price drops significantly, more than 5 percent, you will receive a push notification immediately. This way, you never pay too much for your favorite clothing.
How does a price alert work?
You can easily set a price alert by clicking on the eye icon next to the product price on the product information page. From that moment on, Appir will automatically keep an eye on the product for you. If the price drops significantly, more than 5 percent, you will receive a push notification immediately. This way, you never pay too much for your favorite clothing.
Can I set a target price myself for my price alerts?
This is in development. In the future, you will be able to specify at which price you want to receive a notification.
Can I set a target price myself for my price alerts?
This is in development. In the future, you will be able to specify at which price you want to receive a notification.
Can I set alerts for sizes?
Yes. If a product is no longer available in your size, click on the size on the product information page. From that moment on, Appir will keep track of the product for you and you will receive a push notification as soon as the size is back in stock.
Can I set alerts for sizes?
Yes. If a product is no longer available in your size, click on the size on the product information page. From that moment on, Appir will keep track of the product for you and you will receive a push notification as soon as the size is back in stock.
Offer and Availability
Which products can I find on Appir?
Appir focuses on clothing and shoes. Accessories are currently not part of the offering.
Which products can I find on Appir?
Appir focuses on clothing and shoes. Accessories are currently not part of the offering.
Does Appir sell second-hand or vintage?
No. Appir focuses exclusively on first-hand clothing and does not offer second-hand items.
Does Appir sell second-hand or vintage?
No. Appir focuses exclusively on first-hand clothing and does not offer second-hand items.
Why do I not see some brands or items?
Whether you see a brand depends on its availability, the countries in which the brand wants to be visible, and any collaboration agreements that have been made with the brand.
Why do I not see some brands or items?
Whether you see a brand depends on its availability, the countries in which the brand wants to be visible, and any collaboration agreements that have been made with the brand.
How often are prices and stock updated?
All products are automatically updated every night.
How often are prices and stock updated?
All products are automatically updated every night.
Personal style advisor and Recommendations
How does the personal style advisor work?
Appir uses your onboarding answers and your interactions in the app to build a short and long-term style profile. Based on that, your feed is assembled.
How does the personal style advisor work?
Appir uses your onboarding answers and your interactions in the app to build a short and long-term style profile. Based on that, your feed is assembled.
Why do I sometimes see items that don't suit me?
The AI model that acts as your personal style advisor keeps learning continuously. Sometimes we intentionally place an item in your feed to test if it suits you. This way, we get an increasingly better picture of which clothing suits you.
Why do I sometimes see items that don't suit me?
The AI model that acts as your personal style advisor keeps learning continuously. Sometimes we intentionally place an item in your feed to test if it suits you. This way, we get an increasingly better picture of which clothing suits you.
Can I reset my recommendations?
Yes. By resetting onboarding, you change your profile basis and receive different recommendations.
Can I reset my recommendations?
Yes. By resetting onboarding, you change your profile basis and receive different recommendations.
Can I exclude certain categories?
Yes. You can set which categories you want to see while swiping, so you can search more specifically for items like a shirt or a sweater.
Can I exclude certain categories?
Yes. You can set which categories you want to see while swiping, so you can search more specifically for items like a shirt or a sweater.
Can I block brands?
This will come as soon as the supply is large enough.
Can I block brands?
This will come as soon as the supply is large enough.
Ordering, Shipping and Returns
Who do I buy my items from?
Always at the webshop itself.
Who do I buy my items from?
Always at the webshop itself.
Who arranges shipping and returns?
The webshop where you order is responsible for shipping, returns, and refunds.
Who arranges shipping and returns?
The webshop where you order is responsible for shipping, returns, and refunds.
Where can I see shipping costs and delivery time?
You can find this information in the information menu of an item. You can view this before clicking through to the webshop.
Where can I see shipping costs and delivery time?
You can find this information in the information menu of an item. You can view this before clicking through to the webshop.
What if a link doesn't work?
We explicitly test this, so this should not happen. If it does occur, please let us know via info@appir.nl or through the contact form on the website.
What if a link doesn't work?
We explicitly test this, so this should not happen. If it does occur, please let us know via info@appir.nl or through the contact form on the website.
Sharing and Social Shopping
Can I share items with friends?
Here we are busy with this. Soon you will be able to share items with friends, for example as a recommendation or to ask their opinion about a specific piece of clothing.
Can I share items with friends?
Here we are busy with this. Soon you will be able to share items with friends, for example as a recommendation or to ask their opinion about a specific piece of clothing.
Can I share my style or collections?
Here we are busy with this. Soon you will be able to share items, collections of items, or even your entire style with your friends.
Can I share my style or collections?
Here we are busy with this. Soon you will be able to share items, collections of items, or even your entire style with your friends.
Is my profile public?
No. Sharing is always optional and private by default.
Is my profile public?
No. Sharing is always optional and private by default.
Do you have ideas or feature requests?
Feel free to send us a message via the contact form or at remco@appir.nl
Do you have ideas or feature requests?
Feel free to send us a message via the contact form or at remco@appir.nl
Privacy and Data
What data does Appir collect?
Appir collects as few personal data as possible. Your account details are separate from your swipe behavior.
What data does Appir collect?
Appir collects as few personal data as possible. Your account details are separate from your swipe behavior.
Are my likes linked to my identity?
No. Interaction data is stored under a randomly generated user code.
Are my likes linked to my identity?
No. Interaction data is stored under a randomly generated user code.
Can I delete my account?
Yes. If you delete your account, your personal data will be disconnected from all data.
Can I delete my account?
Yes. If you delete your account, your personal data will be disconnected from all data.
Where can I read more about privacy?
All details are stated in our Privacy Policy and Terms of Service.
Where can I read more about privacy?
All details are stated in our Privacy Policy and Terms of Service.