Questions, answered.

Minutes rather than days. Appir Search installs as a Shopify theme app extension: no code, no theme edits, and a guided installation check walks you through the setup. Most stores are live within minutes.

No. Installation runs entirely through the Shopify admin without touching code. If anything is unclear during setup, email remco@appir.nl and we help you as soon as possible.

No. Appir adopts the look of your own theme and runs quietly in the background. Shoppers keep the store they know; only the results get better.

No. Your theme stays untouched and shoppers keep their familiar search bar; Appir works fully in the backend and takes over the query behind it. The same bar, better answers.

Automatically, every night: new items, price changes, and stock updates flow into Appir Search while you sleep. Updated your catalog and want it live sooner? Trigger a manual re-sync and the changes go live on the spot.

Yes. Request a free demo and we build a private demo store from your own catalog. You try every plan on your own collection and watch the dashboard fill, before you install anything.

Your store returns to Shopify's default search the moment you uninstall. Appir runs fully in the backend and never altered your theme, so there is nothing to clean up.

Appir Search runs on Shopify today. The search technology itself is platform-independent and battle tested, so connecting WooCommerce, Lightspeed, or Magento mainly needs a new adapter on our side. Want Appir on one of those platforms? Get in touch and we plan it with you.

Appir is designed to work with every Shopify theme: it runs in the backend and leaves your theme untouched, and the guided installation check confirms everything on your store. Should something still misbehave on your theme, email our lead developer directly at remco@appir.nl.

The standard installation targets Shopify themes. Running headless or on Hydrogen? Contact us and we look at your setup together.

No. Search runs on Appir's own infrastructure rather than inside your theme, and we guarantee search speeds in line with or faster than Shopify's native search. Matches appear from the first letters shoppers type, on mobile and desktop.

Yes. Each store gets its own installation; multi-store infrastructure runs on Enterprise. Cross-store recommendations on Search AI and Enterprise then use activity across stores to sharpen the results of each one. Contact us to plan a multi-store rollout.

Standard search matches keywords; Appir matches meaning. A shopper can type "something yellow with palm leaves for my holiday, short sleeves" and find the right shirt even when its title never uses those words.

Full sentences, the way people actually talk. Appir recognises category, colour, fabric, price, and size on every plan, and higher plans also understand intent such as occasion and season. "Semi-formal long black dress with open shoulders and a slit" is a perfectly good query.

Appir reads your catalog and builds structured attributes per product: category, colour, and fabric first, then details such as fit, neckline, sleeve length, and length, and with Appir AI also occasion, season, and what an item pairs with.

That is normal, and it is what catalog enrichment is for. Appir completes missing attributes automatically, so search quality does not depend on years of manual tagging.

Yes. Appir is typo tolerant on every plan, and because it matches on meaning rather than exact keywords, synonyms and everyday wording also find the right products: a search for yellow can surface a shirt catalogued as mustard.

Dutch, English, and German today. More languages are possible on request: contact us and we enable the languages your store sells in.

Appir is built fashion-first: the attributes, filters, and ranking are tuned to how people shop for clothing. Selling something else? Get in touch and we will tell you honestly whether Appir fits your catalog.

Appir has been in the works since the start of 2024. It began as a consumer shopping app, where the search technology matured with an active base of power users before the focus shifted to webshops. Over two years of learning from real shopping behaviour seed the personalisation that shows your visitors the right item at the right moment.

Appir reorders results per shopper based on what they do in their session: searches, viewed products, and basket adds. Items related to what a shopper viewed climb, and a basket add weighs heavier than a view. Personalised results are part of Search AI and Enterprise.

No. Ranking works on the shopper's session, no account needed. Returning visitors on the same browser are recognised across sessions where consent and browser settings allow it, so personalisation keeps getting better over time.

Boosting temporarily pushes products or collections up in search results: for a sale, a new collection, or stock you want moving. It is included in Search AI and Enterprise, and the dashboard shows the click-through of boosted products versus everything else.

On Search AI and Enterprise, Appir orders results so the best-converting products come first, learning from how shoppers search, click, and buy in your store.

Yes, with product boosting on Search AI and Enterprise: you pick products or collections to push for a set period, while AI ranking keeps the best-converting products on top for everything else.

A personalisation layer on top of Appir's general ranking engine, available on Search AI and Enterprise. It perceives shopping activity across stores and uses it to optimise results for your store specifically: an extra, brand-specific dimension of personalisation.

Every paid plan starts with a 14-day free trial, fully self-service. You decide on day 14; there are no surprise costs.

Yes. Monthly plans cancel monthly. Yearly billing gives you 12 months for the price of 11.

Search covers the essentials: smart keyword search with instant results and natural-language understanding of category, colour, fabric, price, and size. Search Pro adds AI semantic search that understands intent, plus colour spectrum search, which reads the colours in your product photos. Search AI adds AI result ranking, personalised results, and product boosting. Current prices are on the pricing section of the homepage.

Every plan is sized for a full fashion catalog and its traffic; there is no cap that switches your search off. Each plan has a level of products and searches it is built for. Grow past it for a while and we get in touch about the plan that fits, nothing more.

Your search keeps working. Your subscription includes two grace periods for going over your plan's limits; outgrow the plan structurally and we contact you about moving up. Nothing stops abruptly, and there are no surprise costs.

Search, Search Pro, and Search AI are billed through Shopify billing, monthly or yearly, on your regular Shopify invoice. Enterprise gets a custom invoice via Stripe. Yearly billing is 12 months for the price of 11.

When you run multiple stores, need a dedicated database, an SLA, or custom models, or your collection and traffic have outgrown the self-service plans. Contact us and we respond within one business day.

The dashboard traces every search, click, and purchase back to euros. You see searches, click-through rate, unique searchers, and top queries on every plan; higher plans add the full search-to-sale funnel, top categories and colours, result coverage, boost performance, and unanswered demand. Every insight reads on a 30-day window.

Yes, on every plan: search-attributed revenue, its daily trend, and revenue per 1,000 searches.

Yes. Result coverage shows the share of searches returning nothing, and the unanswered-demand widget lists the exact queries that came back empty: stocking or tagging opportunities you would otherwise never see.

Yes. On Search AI and Enterprise, the dashboard flags products search keeps surfacing that shoppers cannot buy: restock or waitlist candidates.

Tracking is consent-aware, so measured figures come from the visitors who accept analytics. The dashboard shows those measured figures and estimates the totals across all visitors from that measured share.

Yes. Tracking is consent-aware and all data processing happens in the EU.

The full trace of shopper activity in your store: search queries, clicks, basket adds, and purchases, collected consent-aware. Appir uses that trace for one thing: returning better results. The more it knows about what a shopper is doing, the better it ranks what a query returns; the same data feeds your dashboard.

In the EU. Appir processes search and analytics data on EU infrastructure.

Your catalog and dashboard data stay yours. Appir's general engine learns shopping-behaviour patterns that make ranking smarter for every store, while cross-store recommendations add a brand-specific layer that optimises for your store alone.

Data collection stops when you uninstall, and Shopify's GDPR protocol anonymises your store's data automatically about two days later. Want everything deleted outright? Email remco@appir.nl right after cancelling and we run a full purge.

Email support on every plan via remco@appir.nl; we reply as soon as possible. Enterprise adds an SLA with a guaranteed response within one business day.

Through the demo page: send your shop URL and we build a private demo store from your own catalog. Free, no obligations, reply within one business day.

Email remco@appir.nl or use the contact form on the homepage: pick a topic, send your message, and we reply within one business day.